Additional Benefits Card

Health New England Medicare Advantage has partnered with NationsBenefits® to give you a Benefits Mastercard® Prepaid Card to pay for eligible items and approved services. Purchases can be made online through NationsBenefits® and at participating retail locations.

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Your Additional Benefits Card is pre-loaded with benefit allowances* for:

  • Dental care
  • Expanded fitness activities including gym, golf and skiing
  • Weight management and nutrition programs and apps
  • Acupuncture
  • Plan-approved activity tracker and exercise equipment
  • Eligible over-the-counter (OTC) care items
  • NEW for 2026: Transportation to plan-approved health providers and services*

Access to Funds on Your Additional Benefits Card

This Additional Benefits Card works like any other debit card and must be used at point of service for the above qualifying activities and services.

You can see what else is eligible for purchase at HNE.NationsBenefits.com or through the Benefits Pro® App. You must use your Additional Benefits Card to access dental and wellness allowances, OTC credits, and preventive care rewards. Reimbursement forms are no longer accepted for qualifying purchases/services.

Flexible Purchasing Options

You can use your Additional Benefits Card to:

  • Order online through the Benefits Pro® Portal, through the Benefits Pro® App, or by calling 877-465-9035 (TTY: 711) 8 a.m. - 8 p.m. Eastern Time, seven days a week.
  • Shop at participating locations, including:
    • Walmart®
    • Walgreens®
    • Save-A-Lot®
    • Market32®
    • CVS®
    • PriceRite®
    • Stop & Shop®
    • And more

Premier Experience

Going above and beyond your expectations with service that includes, but is not limited to:

  • Support from dedicated Member Experience Advisors
  • Two-day shipping on all items ordered through NationsBenefits®

Personalized Benefits Pro® Portal & App

Benefits Pro makes it easy to get the most out of your Additional Benefits Card program. Through the portal or app, you have access to see your Additional Benefits information and so much more.

You can easily:
  • Access online ordering
  • Activate and manage card
  • Check products and services eligibility
  • View available balance and transaction history
  • Update personal account information
  • Find participating retailers

Access your Benefits Pro® Portal by visiting HNE.NationsBenefits.com or scan the QR code below to download the Benefits Pro® App.

Need Help?

Member Experience Advisors are available 8 a.m. - 8 p.m. Eastern Time, seven days a week. Language support services are available free of charge.

Request Information

Learn how a Health New England Medicare plan can help you.

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*Please call NationsBenefits to arrange your transportation. Dental and wellness allowances are available annually. For over-the-counter items, funds are uploaded quarterly and expire at the end of each quarter. Please refer to your plan materials or Evidence of Coverage (EOC) for more details.

Health New England Medicare Advantage is an HMO, HMO-POS, and PPO Plan with a Medicare contract. Enrollment in Health New England Medicare Advantage depends on contract renewal. Health New England complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (including pregnancy, sexual orientation, and gender identity). ATTENTION: If you speak any language other than English, language assistance services, free of charge, are available to you. Call (413) 787-0010 or TTY 711. Health New England cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo (incluyendo embarazo, orientación sexual e identidad de género). ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (413) 787-0010 o TTY 711. Health New England cumpre as leis de direitos civis federais aplicáveis e não exerce discriminação com base na raça, cor, nacionalidade, idade, deficiência ou sexo (incluindo gravidez, orientação sexual e identidade de gênero). ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (413) 787-0010 ou TTY 711. 
The Benefits Mastercard® Prepaid Card is issued by The Bancorp Bank N.A., pursuant to license by Mastercard International Incorporated and card can be used for eligible expenses wherever Mastercard is accepted. Mastercard and the circles design is a trademark of Mastercard International Incorporated. Valid only in the U.S. No cash access. This is not a gift card or gift certificate. You have received this card as a gratuity without the payment of any monetary value or consideration.

  Last Updated on 10/1/23