Mail Order drug program

Mail Order is a convenient and cost-effective way for you to order a 90-day supply of medication for delivery to your home, office or location of your choosing. You will minimize trips to the pharmacy and save money on your prescriptions. Health New England is pleased to offer you access to two mail order pharmacies.

To get your prescription drugs through one of Health New England’s mail order programs, please complete one of the mail order forms below and mail it with your prescription directly to the address below. Please make sure to include your member ID number along with your date of birth on your prescriptions. (Note: If you need your medication right away, ask your doctor to write two prescriptions. Fill the first one at your local drug store and mail the second one to the mail order pharmacy.)

OptumRx Home Delivery

P.O. Box 2975
Mission, KS 66201

Phone: (800) 763-0044
TTY: (888) 206-8041
Fax: (800) 893-2299

Mail Order Form

WellDyne Mail Order
Enrollment Form


When a new prescription is received by WelldyneRx or OptumRx Home Delivery, it may take 10-14 business days (including processing of the prescription) for the prescription to reach your home. For prescription refills it may take 7-10 business days for the prescription refill to reach your home. If your mail order drugs do not arrive within those estimated times, please call WelldyneRx Member Services at (888) 479-2000, or OptumRx Home Delivery Member Services at (800) 763-0044. Both mail order services are available 24 hours, 7 days a week.

 Last updated: 10/1/23